Frequently Asked Questions
Everything you need to know about your journey with The Unfollowing Process.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored silhouette.
Are your garments ethically produced?
Yes, The Unfollowing Process is committed to slow fashion. We partner exclusively with fair-trade factories that ensure safe working conditions and use sustainable fabrics whenever possible.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 60 minutes of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.